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Darren was phenomenal throughout the whole process. I understand exactly why this place has such consistently great reviews-He took the the time in understanding my computer issue, from beginning to end. This was important to me because it reflected his accuracy in finding the best solutions.
In addition to my broken macair, I had sentimental photos that was a lost cause in recovering from before I even brought it in but he tackled alternate ways in trying to restore my photos with my camera SD card.
The end result- my computer was fully restored (even better/faster than before) and about 50 photos were restored. The pricing was excellent (I had other places to compare it to) and the photos were complimentary. That was unexpected and so appreciated, given the nature of how important they were to me.
Darren was extremely intuitive, honest, and kept in great contact/follow up despite having (I'm sure) a lot of customers. A Plus has sealed the deal in being my first and only stop with anything computer related in the near future. Thank you Darren!!!!!!!!!
I am so very pleased with the quality of service at A Plus. I was initially trying to build a custom gaming PC through Cyber Power PC, a company which is in the business of customizing PC's so the consumer does not have to, but I quickly found out through Nathan, an employee at the 38th street store and computer gaming master, that it was not the best idea to buy a pre-built PC through a online business like that due to hidden fees and horrendous shipping. He told me that I should come by the store and show him the prices they listed along with what I wanted because he was certain he could build the same, if not better, PC they were building for cheaper. I took him up on it and let me tell you not only was it cheaper, but it also came with some extra toys which is something I never could have imagined. I never realized that there were people locally that could help me build a powerful PC and save me money but thanks to Nathan I saved hundreds of dollars and got exactly what I wanted. He actually price watched and got me some of the essential components cheaper than we initially thought which to me is textbook customer service. Another great thing was it only took a week to build. I was surprised because most places would take there sweet time assembling a PC but Nathan worked on it diligently until it was in tip top shape. He made sure my PC was well equipped. This included installing Windows updates, drivers, software utilities and more. Overall I am very pleased with my new PC and would recommend this place to anybody who wants to build a custom built PC like me or just get some cleanup done; they do it all. It was a fantastic experience and I will be going back to them in the future for sure. Thanks Nathan!
This is the first time I`ve had any problems with my laptop. So we picked A Plus computer tech in Tacoma Wa.98409. We were greeted by a very nice gentleman and he was able to help me oout with my laptop problems. Nathan was very patient with my ignorance and fixed my mistakes I had done on my laptop. I had to call him a couple of more times and he walked me through my problems again and again came through. He is fantastic and a very knowledgeable person with computers. I want everyone to know how nice he was with me and I will never go anywhere else but to Nathan. thanks alot Nathan.
I had a tower completely built for me. They did an amazing job on the computer. Stayed within my budget that i mentioned. However they did take a lil while longer than expected, but understandably busy.
It was a simple screen replacement but Leon took the additional time to clean my entire laptop. Greatly appreciated.
There are not enough words to say how happy I am with the Tacoma store. I called this morning all upset about my iPad. Nathan was so caring and told me to bring it in and he saved the day. He was so nice and I could not have been more pleased. He has restored my faith in mankind. I have referred this store and Nathan to all my friends. He also helped with my daughters hard drive when she had dropped it. They have made me a customer for life.
Aplus did excellent work on my laptop. Nathan was especially helpful in helping me understand the problem, how it was fixed, and even went the extra mile to ensure this laptop was in top shape! Thanks guys and well done!
I stopped in to the Bellevue store to inquire about replacing the cracked screen on my laptop. The staff was friendly, knowledgeable, and efficient. My computer was ready to go the following day, which I did not expect. I strongly recommend Aplus to everyone.
David was a very wonderful technician, very knowledgeable, courteous and did a total great job. I will most definitely call him again if I need help with my computer. I feel that the price was very reasonable.
Great service and very well explain.
I'm strongly recommend.
Even reasonable price too.