A Plus Computer Tech is a local computer repair and service shop. Our business revolves around establishing great relationships with our repeat customers. And new customers can be sure to receive the same level of service we provide to everyone. As an experienced computer repair shop, we are able to fix problems either in our shop, or in your home or office. If there is ever a problem too big to bring in, or if you simply don’t want to deal with unplugging all the wires and connections, we bring the computer shop to your door.
- In-Store service for all computer problems
- In-Home service for all computer problems plus networking issues
- In-Office service for all computer problems, networking issues, as well as IT solutions
IN-HOME OR IN-STORE?
The real difference is time and convenience. With both options you get our professional service in fixing your computer problems.
With our in-store option, you can bring your computer in for a free diagnostic. Although less expensive, this option is first-come, first-served. This means there is a wait period. We strive to keep this waiting period as low as possible, however it just depends on the number of customers using this option. After we are able to determine the problem you are having, we give you a price quote based on our hourly rate. In most cases the repair cost is reasonable and after confirming the price, we get the job done the same day or within 24 hours of confirmation. However, if the problem is too severe, we will be up front with you if the cost to repair is not reasonable.
With our in-home option, we normally schedule you as early as the next day. This means if you call today, we can be out tomorrow – or any time you request. We bring all our tools and equipment to you, so we can fix the problem on-site without you having to unplug anything. It is also sometimes better for us to see the computer where it is being used the most, as this allows us to diagnose certain tricky problems which only arise at your location, such as networking issues. With this option, we come to you and get the work done right away, so you’re back up and running as soon as possible.
I use my computer all the time, I need it fixed now!
With either in-home or in-store service, if you request rush service we will have a technician working on your computer the same day.
For in-store service, we begin working on your computer usually within 15 minutes of you bringing it in, if not immediately. We also go directly to the repair process after our diagnostics to get the job done as soon as possible, skipping the price quote – that is, unless you request the price quote before we perform the work.
For in-home service, we send a technician out as soon as possible, and usually can have someone there within 1 hour to resolve your computer problem. Our technicians come fully equipped to handle any problem you have. For this rush service we do charge a rush fee in addition to labor, however it is the way to go when you need it done now!
But now is midnight, and I have a report due tomorrow, can you help?
We do offer 24/7 Emergency service! This is the same as our rush service option, meaning unlike other places, our price doesn’t skyrocket simply because your computer crashed in the middle of the night. We charge the rush fee in addition to labor, and in most cases we only perform in-home service for emergency calls. In these cases, one of our technicians will come to your location as soon as possible, no matter what time, and even on holidays. And we will come with a smile, as we understand each customer is important in maintaining our business. If you need emergency service, please give us a call.