When it comes to computer repair, virus & spyware removal is a very common task. The ability to remove a virus successfully is a basic skill for any technician. With our unique in-house developed methods, we are able to isolate and remove a computer virus without damaging your operating system or documents.
- Diagnose your computer for virus activity
- Check for virus, spyware, adware, rootkits, worms, Trojan horses and other malicious programs
- Locate and Isolate all viruses on your computer
- Remove all viruses, clean and optimize system
- Advise how to keep your computer protected
AM I PROTECTED SINCE I HAVE AN ANTI-VIRUS PROGRAM?
We don’t want to scare you, but no antivirus program is 100% secure. The reason is due to the operating system, which in almost all cases is built to allow users to install programs. So if a user tries to install a virus program, the operating system allows this because it sees a valid program, and just like that you can be infected. Antivirus programs are great and necessary, but they only protect against virus signatures they recognize. And since there are criminals working all the time on new virus programs, those antivirus programs need to be kept up to date all the time. If you lapse in updates, or somehow receive a zero-day virus (meaning, a virus which was released within 24 hours – before antivirus companies have a chance to find a way to combat the virus) you can be infected.
HOW DO I STAY SAFE?
Be cautious! It’s not likely you will run into a computer virus doing everyday things online. But if you see something strange, proceed with caution. If you get an email from a friend telling you to download a program – verify with that friend in person or on the phone before you do. Also, be aware that most of the links and buttons and advertisements online might not be friendly! Anyone can post an advertisement, and the site you are on usually doesn’t have much control over the content, so be aware of suspicious links or web pages with lots of download links. In the end, it really comes down to the individual user being cautious when using the internet. That’s your best protection against a computer virus.
I THINK I HAVE A VIRUS!
If you notice you have a computer virus or are unsure, the best thing to do is to turn the computer off as soon as possible. While your computer is on and/or connected to the internet, the virus is always working in the background either infecting more files or sending data across the internet. If your computer is shut down shortly after receiving a virus, the computer repair process for getting rid of the virus is much easier. The longer the virus has to damage your system, the more time we have to spend getting everything back to normal.
Common Virus Infection Symptoms :
- Fake Anti-Virus Programs
- Internet Access Disabled / Slow
- Slower Startups & Slower Computer Performance
- Search Engine Redirects
- Spam Emails Sent to Your Contact List
- Constant Pop-ups
- Complete Lock-down & Freeze Ups / Computer Not Booting Up
- Data Theft / Identify Theft
Our services include virus and spyware removal, and we’re good at it. Unlike other places, we remove the virus without damaging your operating system. Most people don’t think about how specific they have configured their computer until they have the operating system reinstalled. Even if all the data is recovered, there are multiple programs to reinstall, updates to download, as well as many other settings to get back just the way you like it. With our methods, we remove the virus itself, without touching your settings or data. Basically, we remove the virus with a scalpel rather than a sledge hammer.
In addition to removing the virus, we clean up your system, removing unneccesary programs, removing broken registry links, and improving the speed of the system overall. This means you get your computer back working, with all your data and settings in tact, running better and faster than before.
ARE THOSE TV/RADIO ADS TRUE – SPEED UP MY COMPUTER?
There are a few companies out there advertising their ability to run a single piece of software and your computer will be sparkling new again. They try to scare you into thinking you’re going to lose your data if you don’t check your system with their software. This claim is a little strange, because there are large name brand antivirus corporations, and you probably have one of those name brand antivirus programs installed on your machine right now. If the virus gets past your name brand antivirus program, there’s not much chance a late-night TV ad has in getting rid of it.
In addition, there are plenty of “broker” style computer repair companies. You call them, they collect the payment up front, and they either have someone remotely connect to your computer or they schedule someone to come to your house. Unfortunately, these brokers aren’t technicians and all they are doing is hiring local companies or technicians in your area to handle the problem. Many times these brokers find the lowest bidding technician who might not even be qualified for the job. If there is ever a problem in the future, you will have a tough time finding someone to listen to your concerns. With us, you know you have an actual business to talk to about all your computer repair questions, or anything tech related.
WHAT IS MALWARE?
- Malware, short for malicious software, is software designed to disrupt computer operation, gather sensitive information, or gain unauthorized access to computer systems.
- Malware includes computer viruses, worms, trojan horses, spyware, adware, most rootkits, and other malicious programs.
WHAT IS A VIRUS?
- A computer virus is a computer program that can replicate itself and spread from one computer to another.
- Virus can increase their chances of spreading to other computers by infecting files on a network file system or a file system that is accessed by other computers.
WHAT IS SPYWARE?
- Spyware is a type of malware (malicious software) installed on computers that collects information about users without their knowledge.
- Spyware can collect almost any type of data, including personal information like Internet surfing habits, user logins, and bank or credit account information.
- Spyware can also interfere with user control of a computer by installing additional software or redirecting Web browsers.
- Spyware can change computer settings, resulting in slow Internet connection speeds, un-authorized changes in browser settings or functionality of other software.